1.  For hours of operation, please refer to the schedule posted at the door and window of the bookstore.

2.  The cost of books is added to your overall invoice for university fees.

3.  No bookstore items will be issued on behalf of another student or faculty.

Bookstore staff will not release any bookstore items without the following requirements:

For textbooks:

• UCQ Student ID Card
• Complete and sign Textbook Order Form
• Online Textbook Order Instructions

Other bookstore items (scrubs, lab coats, lab/clinical equipment):

• UCQ Student ID Card
• Complete and sign Uniform Order Form
• Online Uniform Order Instructions

Nursing Instructors: Textbooks, warm-up jackets etc.

• UCQ Employee Number
• Complete and sign Textbook Order Form
• Complete and sign Uniform Order Form

Return/Exchange Policy:

1. Textbooks in new, unused condition may be returned within 14 days from the date of pick-up.

2. Books with markings, highlights, folds, or any writing inside cannot be returned or exchanged.

4. E-textbooks are not eligible for exchange or return.

5. Scrubs, lab coats, and lab/clinical equipment are not eligible for return.